Thursday, 31 May 2007

Maybe some progress at last.....

Well, well.... Maybe we’re getting somewhere. If you’ve read my previous posts you’ll know that there isn’t much support at my company for InfoSec in general let alone any specific requirements and I’ve been trying to find alternative ways of getting educating people. It looks like some of it has struck home.

The HR bod in charge of the company’s weekly newsletter has asked me to write a piece on “that InfoSec stuff you keep going on about” for the newsletter. I’ve agreed (obviously) and have said I’ll do a personal profile as well. Most of the directors have written profiles in the last few weeks so I’m jumping on that bandwagon!!!

Next, the company recently employed a Service Delivery Manager (SDM) to work within the IT department. This was a major step in the right direction as far as I was concerned as under the previous IT Director, there was no understanding of “service” at all. In the past, the IT department appeared to have an attitude of “we’re allowing you to work” rather than “we’re enabling you to work”. The SDM have been making quite a number of good changes not least of which was the identification (after a little prompting from me) that our corporate data had no owners. Network directories and folders were used and abused by anyone and everyone. People were added to email distribution lists and given access to “restricted” folders etc. etc. without any sort or authorisation process.

So, the SDM has kicked off a process to review the way access permissions are requested, authorised and granted and has invited me and the Support Manager to a meeting to discuss it.

This is progress. Hurrahh!!

I just wonder why people have accepted his statements that such measure are necessary but rejected my previous statements along the same lines. I’m not going to complain about it, it just interests me why the difference in response.

I suspect it’s a question of him being on the “inside” of IT and me being on the “outside”. If that’s the case, I just have to find other “insiders” to educate with a view to them raising issues for me, without them realising it, of course.